How to Send Additional Medical Evidence to the VA

Need help sending additional evidence to the VA? Here’s how.

Navigate to VA.gov

Tap “Sign in” in the top right-hand corner.

Image 2.0: The va.gov website and the sign in button.

The “Sign In” page will appear. Choose your preferred sign-in method, sign in, and authenticate.

Image 3.0: The va.gov sign-in method selection page.

Once you have signed in, the “My VA” page will appear. Select “Check your claim or appeal status.” 

Image 4.0: The “My VA” page.

The “Check Your Claim or Appeal status” page will appear.

Image 5.0: The “Check Your Claim or Appeal status” page .

Find the Claim for Compensation that you will be adding evidence to today, and select “View Details” for that claim.

If you do not see the applicable claim on VA.gov, it may not be available yet. Keep checking back!

Image 6.0: The “Check Your Claim or Appeal status” page, showing the “View Details” link

The selected claim’s details will appear. Select the “Files” tab.

Image 7.0: The Status Details page, showing the Files Tab

The Files Tab page will appear. Tap the “Add Files” button.

Image 8.0: The Status Details page, showing the Files Tab and the “Add Files” button

A files navigator window will pop up showing files on your computer. (The appearance of this window will vary.)

Locate the file containing the evidence we sent you, and select “Open.”

Image 9.0: An image showing an example of a files navigator

Your document will appear, ready to upload.

Image 10.0: The Status Details page, showing a file ready for uploading

Use the “Select a description” dropdown menu to select the appropriate description for your document.

Image 11.0: The Status Details page, showing a file ready for uploading and the “Select a description” dropdown menu

Check the box stating, “The files I uploaded are supporting documents for this claim only” (required)

Image 12.0: The Status Details page, showing a file ready for uploading and the “documents for this claim only” checkbox

Tap the blue “Submit Files for Review” button.

Image 13.0: The Status Details page, showing a file ready for uploading and the “documents for this claim only” checkbox

A popup window will appear indicating that your file is being uploaded.

Image 14.0: The Status Details page, showing the popup indicating that a file is uploading

When your evidence has been received, you will see a message from the VA that reads, “We have your evidence.”

Image 15.0: The Status Details page, showing the message stating the VA has received the evidence

Great job! You’re done sending your new medical evidence to the VA.

Something not working? Reach out to your Battle Buddy Team, or call 1-888-988-3837. For help with VA.gov technical issues, such as password changes or error codes, please contact the VA.gov help desk at (800) 983-0937